SHIPPING & RETURN POLICY 

All SAINT Cosmetics are made of the highest quality natural and organic Ecocert certified ingredients from North America, and are Cruelty Free, and 100% FREE from Parabens, Petrochemicals, Nanoparticles, Dyes, Sulfates, Silicone, Polyethylene Glycols (PEGs), Phthalates, Mineral Oil, Triclosan, Petrolatum, Coal Tar, Artificial Preservatives, and Synthetic Fragrance. Our high standards carry through from ingredient selection to product formulation and extend to our customer experience. We want you to be completely satisfied with every purchase. If you have questions about a product before purchasing, please contact us at customercare@saintcosmetics.com and we will be happy to advise you.

What are your shipping fees?

Shipping rates are determined at checkout. SAINT currently offers FREE shipping in Canada and the U.S. on purchases of $95 and over.

USA Purchases under $95: $12USD

Canada's Purchases under $95: $10USD

 

What if I live outside North America?

To inquire about international shipping rates, please get in touch at customercare@saintcosmetics.com.

When will my items be shipped?

We ship during normal business hours from Monday to Friday on regular business days. We are closed on weekends and statutory holidays. Any order placed during non-business hours will be processed within 1-2 business days.

What is your return/exchange policy?

 Any purchase made beginning Friday August 18th, 2023 will no longer be eligible for refund or exchange. Any purchase made previous to that will still be covered under our previous return policy which allowed gently used items purchased at full price to be returned within 30 days.  

 

How do I place a return from a purchase made from a SAINT partner site?

For purchases made from an online SAINT partner or retail location, please contact the site or retailer where you made the purchase for their return policy.